We're Not a Call Center
When you call JIL Technology, you're not getting transferred to someone in another state reading from a script. You're getting us — the same people who set up your systems, who know your business, and who remember that your printer has always been finicky.
We've been doing this for over 25 years. We've seen technology change from big beige boxes to cloud everything. What hasn't changed is what businesses actually need: someone who picks up the phone, explains what's going on without the jargon, and fixes the problem fast.
Why We're Different
We Actually Answer
Our 15-minute response guarantee isn't marketing fluff. We know that when your email's down or your systems are acting up, you need to know someone's working on it. We respond fast because we know you're waiting.
We Speak English
We'll never make you feel dumb for asking a question. Technology is our job, not yours. When we fix something, we'll tell you "The printer's working again" — not "Resolved DHCP conflict on print spooler subnet."
We're Right Down the Road
Based in Union, serving from Chesterfield to Franklin County. When you need someone on-site, we're 20 minutes away. We know the area, we know the businesses, and we're not disappearing anytime soon.
No Surprise Bills
One flat monthly price. The invoice looks the same every month. No "out of scope" charges, no nickel-and-diming. You know exactly what you're paying, and it covers what you need.
What We Believe
Technology should make your business easier, not harder. When it works, you shouldn't have to think about it. When something goes wrong, you should be able to call someone who actually helps — quickly, clearly, and without making it worse.
That's what we do. That's all we do.